Privacy & Data Handling
How we collect, process, and protect your information in compliance with Canadian privacy law and our quality assurance operations.
01 — Data Collection
Information we receive
We collect personal data you provide through contact forms, audit requests, and supplier verification submissions: name, email, phone number, company name, and message content. Technical data such as browser type, device identifiers, and IP address are logged automatically during site visits for analytics and security monitoring.
02 — Use of Information
How we process your data
Your data is used to respond to inquiries, schedule compliance audits, verify raw material documentation, and maintain records under the Competition Act and Consumer Packaging and Labelling Act of Canada. We may also use aggregated, anonymised data for internal quality reporting and service improvement.
03 — Cookies & Tracking
Browser storage and analytics
This site uses essential cookies for session management and optional analytics cookies (Google Analytics) to understand page usage. You can disable non-essential cookies via your browser settings. No third-party advertising or cross-site tracking cookies are used.
04 — Data Sharing
Third-party processors
We share personal data only with trusted service providers who enable our operations: web hosting (Canada-based servers), email delivery, form processing, and analytics. These processors are contractually bound to protect your data and may not use it for any other purpose. We do not sell or rent personal information.
05 — Your Rights
Access, correction, deletion
Under PIPEDA and applicable provincial laws, you have the right to access, correct, or delete your personal data held by us. You may also withdraw consent for processing at any time. To exercise these rights, contact our privacy officer using the details below. We will respond within 30 days.
06 — Contact & Complaints
Privacy inquiries
For questions about this policy or to submit a privacy request, email info@wellbeingfordogs.com, call +1 (649) 556-5300, or write to 3596 Doyle Hills. If you are unsatisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada.