Privacy & Data Handling

How we collect, process, and protect your information in compliance with Canadian privacy law and our quality assurance operations.

01 — Data Collection

Information we receive

We collect personal data you provide through contact forms, audit requests, and supplier verification submissions: name, email, phone number, company name, and message content. Technical data such as browser type, device identifiers, and IP address are logged automatically during site visits for analytics and security monitoring.

02 — Use of Information

How we process your data

Your data is used to respond to inquiries, schedule compliance audits, verify raw material documentation, and maintain records under the Competition Act and Consumer Packaging and Labelling Act of Canada. We may also use aggregated, anonymised data for internal quality reporting and service improvement.

03 — Cookies & Tracking

Browser storage and analytics

This site uses essential cookies for session management and optional analytics cookies (Google Analytics) to understand page usage. You can disable non-essential cookies via your browser settings. No third-party advertising or cross-site tracking cookies are used.

04 — Data Sharing

Third-party processors

We share personal data only with trusted service providers who enable our operations: web hosting (Canada-based servers), email delivery, form processing, and analytics. These processors are contractually bound to protect your data and may not use it for any other purpose. We do not sell or rent personal information.

05 — Your Rights

Access, correction, deletion

Under PIPEDA and applicable provincial laws, you have the right to access, correct, or delete your personal data held by us. You may also withdraw consent for processing at any time. To exercise these rights, contact our privacy officer using the details below. We will respond within 30 days.

06 — Contact & Complaints

Privacy inquiries

For questions about this policy or to submit a privacy request, email info@wellbeingfordogs.com, call +1 (649) 556-5300, or write to 3596 Doyle Hills. If you are unsatisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada.

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